Product Support
How to contact us:
- Voice phone support: Monday through Thursday 11:00 AM to 4:30 PM.
Call: 609.267.4400
- Text phone support: Monday
through Thursday 10:00 AM to 5:00 PM. Text: 609.491.2844
- Email support: Monday
through Thursday 10:00 AM to 5:00 PM - Email is checked periodically
Friday, Saturday and Sunday. Email us: techsupport@soundprofessionals.com
- Live chat support: After
hours, please click the live chat link on the left to chat with us.
If no operator is available, please email us
 |
If you need assistance
setting up or troubleshooting a USB microphone, we offer free remote computer
support through Team Viewer - After Team Viewer is running on your comptuer,
please contact us with your ID # and password and we will be able to help
you remotely during business hours. |
Returns: If you need to
return a product, please see return information here.
Downloadable Drivers:
|
Product
|
Click link to download
driver
|
|
AN-SUPERBEAM-USB-SA-HG
AN-USB-SA
ANDREA-USB-MA
AT-WIRELESS-COURT-SYSTEM
MS-EHB-2-USB
MS-TFB-2-USB
MS-ULTIMATE-COURT-SYSTEM
MS-ULTIMATE-DEPO-SYSTEM
MS-USB-COURTROOM-SYSTEM-4
MS-USB-SA-HIGH-GAIN-PRO
SP-COURT-BACKUP-SYSTEM
SP-COURT-SIDEBAR-MONITOR
SP-MT-USB-BUNDLE-UNI
SP-MULTITRACK-MINI-USB
SP-MULTITRACK-USB
SP-MULTITRACK-USB-BUNDLE
SP-PODCAST-16
SP-PODCAST-50
SP-REPORTER-SURVIVAL-KIT
SP-ULTIMATE-COURT-MIC-KIT
SP-USB-COURT-BOUNDARY
SP-USB-COURT-MIC-4
SP-USB-HG
SP-USB-HG-BUNDLE
SP-USB-MIC-MODEL-10
SP-USB-MIC-MODEL-4
SP-USB-MIC-MODEL-6
SP-USB-MIC-MODEL-6-PLUS
SP-HUB-MIC-PRO
SP-HUB-MIC-ULTRA
SP-USB-SA-HIGH-GAIN
WIRELESS-COURT-SYSTEM-4
WIRELESS-COURT-SYSTEM-5
WIRELESS-COURT-SYSTEM-6
|
|
|
AN-USBD-2A
SP-ULTRA-EAR
SP-USB-MIC-MODEL-5
|
Download
Windows Driver Here
Download
Mac Driver Here
|
Instruction Manuals and Video Tutorials:
| |
Installation Video
|
Instruction manual
|
| Lapel
Clip Installation |
|
|
| AudioCommander
Uninstaller |
|
|
| SP-BMC-2 |
|
|
| SP-BMC-3,
-12 |
|
|
|
SP-CMC-1,
-2, -2A
|
|
Click
to open
|
| SP-CMC-3,
-4 |
|
|
| SP-CMC-5,
-6 |
|
|
| SP-CMC-7,
-8, -9, -10, -13, -14 |
|
|
|
SP-CMC-11,
-12
|
|
Click
to open
|
| SP-CMC-15,
-16 |
|
|
| SP-CMC-17,
-18 |
|
|
| SP-CMC-19 |
|
|
| SP-CMC-20 |
|
|
| SP-EHB-2,
MS-EHB-2 |
|
|
| SP-EMC-1,
-2 |
|
|
| SP-EMC-3 |
|
|
| SP-HBA-2 |
|
|
| SP-HMC-1 |
|
|
| SP-HMC-2 |
|
|
| SP-HMC-3 |
|
|
| SP-HPM-1 |
|
|
| SP-MICRO-1 |
|
|
| MS-MTM-1 |
|
|
| MS-MTM-2 |
|
|
| MS-MMM-1 |
|
|
| SP-MICRO-2 |
|
|
| SP-OTTER-1 |
|
|
| SP-OTTER-2 |
|
|
| SP-PASM-1 |
|
|
| SP-PASM-2 |
|
|
| SP-PASM-3 |
|
|
| SP-PASM-5 |
|
|
| SP-PSM-3 |
|
|
| SP-PSM-6 |
|
|
| SP-PPA-1 |
|
|
| SP-PREAMP
|
|
|
| SP-PREAMP-2 |
|
|
|
SP-PREAMP-3
|
|
Click
to open
|
| SP-PREAMP-4,
-9, GIGATRACKER I, II |
|
|
| SP-PREAMP-5 |
|
|
| SP-PREAMP-6 |
|
|
| SP-SPSB-1,
-8, -10, -11, -12 |
|
|
| SP-SPSB-2 |
|
|
| SP-SPSB-3 |
|
|
| SP-SPSB-5 |
|
|
| SP-SPSB-6 |
|
|
| SP-SPSB-7 |
|
|
| SP-SPSM-1,
-3 |
|
|
| SP-SPSM-2 |
|
|
| SP-SPSM-4,
-5, -6, -7, -8, -9, -10 |
|
|
| SP-USB-HUB-MIC
|
|
|
| SP-HUB-MIC-PRO
|
|
|
| SP-HUB-MIC-ULTRA |
|
|
| SP-TFB-2,
MS-TFB-2 |
|
|
| SP-USB-MIC-MODEL-1
|
|
|
| SP-USB-MIC-MODEL-2
|
|
|
| SP-USB-MIC-MODEL-3
|
|
|
| SP-USB-MIC-MODEL-4
|
|
|
| SP-USB-MIC-MODEL-5 |
|
|
| SP-USB-MIC-MODEL-6
|
|
|
| SP-USB-MIC-MODEL-6-PLUS |
|
|
| SP-USB-MIC-MODEL-8 |
|
|
| SP-USB-HG-BUNDLE |
|
|
| SP-USB-COURT-BOUNDARY |
|
|
| SP-USB-MIC-5 |
|
|
| SP-USB-MIC-ADAPTER |
|
|
| SP-MULTITRACK-USB |
|
|
| SP-USB-SA-HIGH-GAIN |
|
|
| ANDREA-USB-SA |
|
|
