Windows installation instructions for SP-MULTITRACK-BUNDLE-1 (Note: if you are using Windows XP, please call 609-267-4400)
To install the driver and setup your new interface, please complete the following:
1 - Insert the CD into your CD or DVD ROM drive on your computer (Note - If you do not have a CD or DVD drive, you can download the latest Windows drivers here: http://www.soundprofessionals.com/instructions/AndreaElectronicsUSBAudio.exe - Download and save the file to a location on your computer of your choosing).
2 - Run the PC version of the program on the disc (or the file you downloaded) and allow the drivers to install. Restart your computer once this has finished.
3 - Plug the USB cable attached to the USB hub into your computer and allow it to install. Now plug each microphone into the pink microphone jack on each USB audio adapter. Plug all of the USB audio adapters into the USB hub. There are several devices that will install during this time, so it may take a moment to finish. Do not continue until all of the drivers have finished installing. If you get an error message that states "Error: Power Surge On Hub Port: A USB device has exceeded the power limits of its hub port", connect the AC adapter to the hub and plug it in.
4 - Look on your Taskbar and find "Audio Commander" and open it.
5 - The Audio Commander is separated into segments. In the rectangular window on the right side of the playback section, click on the word "Andrea" (this is NOT the Andrea logo in the top left corner of the Audio Commander). The Windows sound configuration window will open on the "Playback" tab.
6 - Double-click on the first "Andrea" device in the list. Click the "levels" tab. You should see two level controls. Turn both level controls up to "100" and unmute the microphone. Click OK. Repeat this step for each of the "Andrea" devices on this tab (there will be 4 of them).
7 - Now click on the "Recording" tab. Double-click on the listing for the first "Andrea" device. Click the "levels" tab. Turn the level control up to maximum. Click the listen tab. Plug a pair of standard headphones into the headphone jack on the your computer. If you want to monitor what the microphones are 'hearing', you can do so by clicking the "listen to this device" checkbox and click the apply button. Do not use the "listen to this device" option without having headphones plugged into your computer or having the speakers muted. If you don't, the sound from the microphones will come out of your speakers and could cause feedback. Click OK and repeat this step for each of the "Andrea" devices (there will be 4 of them). Click OK again to close this Window.
8 - Back in the Audio Commander, in the recording section, look for a small box on the right side of the Audio Commander called "microphone enhancements". Deselect all boxes except "Noise cancellation" button. Leave this box open.
9 - In the audio recorder section (at the bottom), click the record button and make a short test recording. Click stop. Put the headphones on and click play. You should hear your recording. If you want to raise or lower the recording volume, use the "microphone boost" in the "microphone enhancements" box. You can now close the Audio Commander.
This completes the standard driver installation and setup. Here are the recommended parameters for setting up your software for recording:
Input Device (or recording device): Andrea USB Audio Device
File Format: PCM (or WAVE)
Sample Rate: 44,100Hz - Note: for smaller files and only slightly lower quality audio, you can use 22,050Hz instead
Bit rate: 16
10 - If you are using Eclipse software, please see section 17.2 Audio: Multi-channel recording of your owners manual
If you need assistance, please email firstname.lastname@example.org or call us at 609-267-4400