Windows installation instructions for SP-MULTITRACK-USB-MKII

Before plugging in this device for the first time (and anytime you switch to a different computer), you must install the driver program. Please click here to download and run the driver installation program for this product. When it finishes, please restart your computer.

1 - Plug the multitrack interface into the USB port you intend to use and allow Windows to install the driver

2 - Plug a pair of headphones into the computer's headphone jack (Important! Do not perform step 4 below until you either have headphones plugged in). On your Taskbar (along the bottom of your screen), look for your speaker icon (that you would normally click to adjust your audio volume). Right-click on the speaker icon and select "Sounds". When the Sound window opens, click on the "Playback" tab. Find your computers soundcard in the list (it may be called Realtek, Connexant, or something other than "Andrea"). Right click on this soundcard and select "set as default device". It will now have the check mark next to it.

3 - Click on the "Recording" tab. You will see 4 soundcards listed with the word "Andrea" in the description. Each soundcard corresponds to one of the microphone inputs on the multitrack interface. For each Andrea soundcard shown, double-left-click on the word "Andrea". Click on the "Listen" tab. Put a check in the box labeled "Listen to this device". Click on the "Levels" tab. Raise the level control to 100. Click on the "Microphone enhancements" tab. Change the selections as needed so that Noise Cancellation is the only box checked. Lower the microphone boost to +5dB (for now). Click OK to close the Microphone Properties box. Click OK to close the Sound box. Note: the "Listen to this device" check box turns on the live monitoring for each microphone. The audio from the microphone is RECORDED regardless of the setting on the "Listen" box.

This completes the standard driver installation and setup. Here are the recommended parameters for setting up your software for recording:

Audio Input Device (or recording device): Andrea USB Audio Device
File Format: PCM (or WAVE)
Sample Rate: 44,100Hz - Note: for smaller files and only slightly lower quality audio, you can use 22,050Hz instead
Bit rate: 16

If you are using Eclipse software, please see section 17.2 Audio: Multi-channel recording of your owners manual

If you need assistance, please email techsupport@soundprofessionals.com or text us at 609.491-2844