Instructions for setting up and using the SP-ZOOM-KIT-EZ

Please reference the following photo when connecting your kit. We will reference ZOOM in the instructions, however, the same instructions apply if you are using a different Teleconferencing program.

Please follow these steps:

1 - Please go to www.soundprodrivers.com and download and run the driver program on both computers. After they finish installing, restart both computers.

2 - Plug the USB connector labeled "C" into a USB port on the computer running your real-time capture software (referred to as “CAT computer” hereinafter). Plug the USB connector labeled "Z" into your computer running Zoom or other video conferencing software (referred to as “Zoom Computer” hereinafter).

2a - If you ordered the "backup recording" option, plug the 3.5mm plug on the backup cable into the microphone input on your Steno writer or digital recorder. Set the recording level per the manufacturer's instructions, being very careful to keep the recording level in the recommended range and NOT overloading. Generally, a "red" indication on a recording level indicated overload. If you did not order this option, skip this step.

3 - The following applies to settings made in the Audio Commander program on the CAT computer:

a. Open the the Audio Commander program (referred to as "AC" hereinafter) program on the CAT computer. In the microphone enhancements section, leave "noise cancellation" checked and uncheck everything else in this section.

b. In the Microphone Enhancements window - set the microphone boost to "0dB". 

c. In the recording section of AC, set the recording level control (round knob with blue dot under the word “recording”) to 100%. 

d. Move your mouse pointer into the rectangular window of the playback section (to the right of the knob under the word “playback”). When it becomes a hand, left click on the blue words one time to open the Windows sound configuration window. In this window, look for your computer's internal soundcard. Hint: It will likely be a device labeled "speakers" or "speakers/headphones" and will NOT have the name "Andrea" in the description. Right click on this device and select "set as default device". Now look for the device with the word "Andrea" in the description and double left-click it. Click on the levels tab. Set the Speaker level to 100% and the microphone level to 80%. If either the microphone or speakers are muted , click on this icon to unmute them. Click OK to close the sound window.

4. The following instructions apply to the AC settings made on the Zoom computer:

a. Open the AC on the Zoom computer. In the microphone enhancements section, leave "noise cancellation" checked and uncheck everything else in this section.

b. In the Microphone Enhancements window - set the microphone boost to "0dB". 

c. In the recording section of the AC, set the recording level control (round knob with blue dot under the word “recording”) to 80%. This is a starting point and may need to be adjusted going forward - use the recording level meter in your CAT software to adjust this level so that it gives you a strong recording without exceeding the maximum recording level (usually indicated by red lines in the recording level meter). Setting your recording level in the "red" will result in a scratchy, distorted audio recording.

d. Move your mouse pointer into the rectangular window of the playback section (to the right of the knob under the word “playback”). When it becomes a hand, left click on the blue words one time to open the Windows sound configuration window. In this window, look for your Andrea device, which should already be designated as the default device, indicated as such with a small green circle containing a white check mark. (Hint: not to be confused with the small green circle containing a white handheld phone - this icon is not relevant to this application and can be ignored) If the Andrea device is NOT the default device, left click it to highlight it, then right click and select “set as default device”. Now double left-click the Andrea USB device. Click on the levels tab. Set the Speaker level to 100% and the microphone level to 80%. If either the microphone or speakers are muted, click on this icon to unmute them. Click OK to close the sound window.

5. In Zoom, make sure that you select the "Andrea" device for recording and the "Andrea" device for playback. In your CAT program, make sure you select the "Andrea" device as your recording input device.

Troubleshooting

If you are need assistance, please contact us for assistance by texting us at 609-491-2844.