Instructions for setting up and using the SP-BUILD-ZOOM-KIT-2 and SP-BUILD-ZOOM-KIT-EZ

Please reference the following photos when assembling your kit. We will reference ZOOM in the instructions, however, the same instructions apply if you are using a different Teleconferencing program. On all connections, make sure they the male plugs are fully inserted into the female jacks.

NOTE: If you are using only one computer for both ZOOM and your CAT program, plug both USB devices into the CAT computer and following the same steps. You can use a USB hub if needed.

Reference photo for SP-BUILD-ZOOM-KIT-EZ:

Please follow these steps:

1 - Please go to www.soundprodrivers.com and download and run the driver program on both computers. After they finish installing, restart both computers.

Use step 2 or 2a to make your connections:

2 - If you are making a backup recording into a digital recorder or steno writer, make the following connections per the photograph above:

2a - If you are NOT making a backup recording into a digital recorder or steno writer, make the following connections per the photograph above:

Skip to step 3 below:

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Reference photo for SP-BUILD-ZOOM-KIT-2:

Please follow these steps:

1 - Please go to www.soundprodrivers.com and download and run the driver program on both computers. After they finish installing, restart both computers.

Use step 2 or 2a to make your connections:

2 - If you are making a backup recording into a digital recorder or steno writer, make the following connections per the photograph above:

2a - If you are NOT making a backup recording into a digital recorder or steno writer, make the following connections per the photograph above:

3 - The following applies to settings made in Audio Commander on the computer running your real-time capture software (referred to as “CAT computer” hereinafter).

a. Open the Audio Commander (referred to as "AC" hereinafter) program on the CAT computer. In the microphone enhancements section, leave "noise cancellation" checked and uncheck everything else in this section.

b. In the Microphone Enhancements window - set the microphone boost to "0dB". 

c. In the recording section of AC, set the recording level control (round knob with blue dot under the word “recording”) to 100%. 

d. Move your mouse pointer into the rectangular window of the playback section (to the right of the knob under the word “playback”). When it becomes a hand, left click on the blue words one time to open the Windows sound configuration window. In this window, look for your computer's internal soundcard. Hint: It will likely be a device labeled "speakers" or "speakers/headphones" and will NOT have the name "Andrea" in the description. Right click on this device and select "set as default device". Now look for the device with the word "Andrea" in the description and double left-click it. Click on the levels tab. Set the Speaker level to 100% and the microphone level to 80%. If either the microphone or speakers are muted , click on this icon to unmute them. Click OK to close the sound window.

4. The following instructions apply to AC settings made on the computer running Zoom or other video conferencing software (referred to as “Zoom Computer” hereinafter).

a. Open the Audio Commander (referred to as "AC" hereinafter) program on the Zoom computer. In the microphone enhancements section, leave "noise cancellation" checked and uncheck everything else in this section.

b. In the Microphone Enhancements window - set the microphone boost to "0dB". 

c. In the recording section of AC, set the recording level control (round knob with blue dot under the word “recording”) to 80%. This is a starting point and may need to be adjusted going forward - use the recording level meter in your CAT software to adjust this level so that it gives you a strong recording without exceeding the maximum recording level (usually indicated by red lines in the recording level meter). Setting your recording level in the "red" will result in a scratchy, distorted audio recording.

d. Move your mouse pointer into the rectangular window of the playback section (to the right of the knob under the word “playback”). When it becomes a hand, left click on the blue words one time to open the Windows sound configuration window. In this window, look for your Andrea device, which should already be designated as the default device, indicated as such with a small green circle containing a white check mark. (Hint: not to be confused with the small green circle containing a white handheld phone - this icon is not relevant to this application and can be ignored) If the Andrea device is NOT the default device, left click it to highlight it, then right click and select “set as default device”. Now double left-click the Andrea USB device. Click on the levels tab. Set the Speaker level to 100% and the microphone level to 80%. If either the microphone or speakers are muted, click on this icon to unmute them. Click OK to close the sound window.

5. In Zoom, make sure that you select the "Andrea" device for recording and the "Andrea" device for playback. In your CAT program, make sure you select the "Andrea" device as your recording input device.

Troubleshooting

If you are need assistance, please contact us for assistance by texting us at 609-491-2844.